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ComradeBruno
Joined: 25 Mar 2006 Posts: 9
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Posted: Sat Mar 25, 2006 8:51 am Post subject: Problems with my account (Sulikate) |
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Hi, I'm here because I'm having problems loggin into my subsim account (Sulikate) since I tried to change my e-mail in my profile, and my account gone invalid. What should I do?
thanks. |
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Neal Stevens
Joined: 25 Jan 1997 Posts: 3517 Location: Houston, Texas
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Posted: Sat Mar 25, 2006 9:43 am Post subject: |
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I received your e-mail, I have reset your e-mail and password. Let me know if you need anything else to make it work.
obrigado,
Neal |
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ComradeBruno
Joined: 25 Mar 2006 Posts: 9
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Posted: Sat Mar 25, 2006 3:05 pm Post subject: |
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I just tried to log in, and I didn't work... I receive this message:
"You have specified an incorrect or inactive username, or an invalid password.
Click Here to try again
Click Here to return to the Index"
I wander what is going wrong...
obrigado! |
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ComradeBruno
Joined: 25 Mar 2006 Posts: 9
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Posted: Wed Mar 29, 2006 2:59 pm Post subject: |
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Unfornately, I still can't log on using "Sulikate"... What should I do?
thanks |
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Sulikate
Joined: 29 May 2004 Posts: 610 Location: Goiania, Brazil
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Posted: Wed Mar 29, 2006 6:53 pm Post subject: |
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Hmmm....you must be doing something wrong, I can log in as you
E-mail me for new password, cheers
Neal |
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Perilscope
Joined: 02 Dec 2005 Posts: 126 Location: Unter dem Boot True Location: Montréal
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Posted: Wed Mar 29, 2006 9:01 pm Post subject: |
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@Sulikate AKA ComradeBruno
If you didn't yet, find and delete the Subsim.com cookie, it’s a good and easy place to start when in trouble login in somewhere. |
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ComradeBruno
Joined: 25 Mar 2006 Posts: 9
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Posted: Sun Apr 02, 2006 6:01 pm Post subject: |
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PM sent.
@Perilscope: how can I do that?
thanks to both |
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ComradeBruno
Joined: 25 Mar 2006 Posts: 9
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Posted: Sun Apr 02, 2006 6:03 pm Post subject: |
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oh, I get it now :know: |
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ComradeBruno
Joined: 25 Mar 2006 Posts: 9
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Posted: Sun Apr 02, 2006 6:04 pm Post subject: |
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oh, I get it now :know: (about the cookies), but I still cannot login. |
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Neal Stevens
Joined: 25 Jan 1997 Posts: 3517 Location: Houston, Texas
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Posted: Sun Apr 02, 2006 11:24 pm Post subject: |
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I'm not sure what the problem is.... you deleted your temporary internet files and cookies, reset the history...? And you are using IE6? |
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Perilscope
Joined: 02 Dec 2005 Posts: 126 Location: Unter dem Boot True Location: Montréal
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Posted: Mon Apr 03, 2006 12:56 am Post subject: |
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ComradeBruno wrote: | oh, I get it now :know: (about the cookies), but I still cannot login. | Has Neal stated, you are using IE6 right?
You have not mentioned yet, and I forgot to ask, so I would like to know which browser you are using, each browser has its own way of caching files and handling cookies, so you will not find or be able to delete them from the same place. |
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ComradeBruno
Joined: 25 Mar 2006 Posts: 9
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Posted: Tue Apr 04, 2006 11:55 am Post subject: |
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Perilscope wrote: | ComradeBruno wrote: | oh, I get it now :know: (about the cookies), but I still cannot login. | Has Neal stated, you are using IE6 right?
You have not mentioned yet, and I forgot to ask, so I would like to know which browser you are using, each browser has its own way of caching files and handling cookies, so you will not find or be able to delete them from the same place. |
I use FireFox, but with IE6 it stays the same...
the massage:
You have specified an incorrect or inactive username, or an invalid password. If this continues, try to retrieve your password with the "I forgot my password" link below the login. If that fails to work, try clearing your cookies and temp internet files and be sure to try using Internet Explorer 6.
ps: is my password still the same?
thanks |
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TEST_1000
Joined: 04 Apr 2006 Posts: 4
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Posted: Tue Apr 04, 2006 2:12 pm Post subject: |
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Okay Neal, I think there is a problem, as you can see; I am not logged in as Perilscope. I was about to reply to tell you guys that it as nothing to do with the browsers, I did a little test and I am now unable to login, no matter what.
Neal, I am going to do one more test.
Sulikate and me (Perilscope) we both have a modified account, right, we both changed emails, right; so now, since I am logged in as a normal user, I will try to change the email once more and see if I will be ousted again.:huh:
If I reply within a few seconds or so, it means I can change email with the normal user account, but if I do not reply immediately:
It means I am stuck again and I will need to create another account if I want to reply, which I will not waste database space just to say it does not work. So from then on, I will check out how things are going from a guests view, and I will login again as Perilscope when this problem is resolved, good luck. \
P.S. If I do not reply, there is really a big problem Neal, until this is fixed, you should post a warning message to not change email until further notice, or they won't be able to login with the normal username until the problem is resolved. |
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TEST_1000
Joined: 04 Apr 2006 Posts: 4
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Posted: Tue Apr 04, 2006 2:19 pm Post subject: |
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As I suspected,
With a normal user, I can login again, even if I changed email.
That means people with modified accounts will encounter problems if they change email, but normal users can do it as usual and without a problem.
Hmmm! something is not being updated in the process! :hmm: |
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*[FOX]* Bort
Joined: 12 Apr 2005 Posts: 430 Location: Chicago
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Posted: Tue Apr 04, 2006 7:21 pm Post subject: |
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What do you mean by: "Modified Account..." I changed my e-mail, let's see, Saturday? And everything works fine for me, no problems. :hmm: |
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