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TEST_1000
Joined: 04 Apr 2006 Posts: 4
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Posted: Tue Apr 04, 2006 8:49 pm Post subject: |
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Neal has been making some changes lately, so it's possible that you changed your email before he made the change that caused the setback.
Now, precisely when he made these changes, I do not know.:hmm:
I also invite you to try to change your email now and login again after you reactivate your account. Like that, you and I will be sure of our doubts and help Neal resolve this problem. |
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Neal Stevens
Joined: 25 Jan 1997 Posts: 3517 Location: Houston, Texas
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Posted: Tue Apr 04, 2006 10:15 pm Post subject: |
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Don't give up, Sulikate! Why don't you e-mail me, with your desired password and e-mail, I will try to re-enter it.
For info on clearing cookies: http://helpdesk.wisc.edu/page.php?id=3235 |
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TEST_1000
Joined: 04 Apr 2006 Posts: 4
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Posted: Wed Apr 05, 2006 10:33 am Post subject: |
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TEST_1000 wrote: | Okay Neal, I think there is a problem, as you can see; I am not logged in as Perilscope. I was about to reply to tell you guys that it as nothing to do with the browsers, I did a little test and I am now unable to login, no matter what.
Neal, I am going to do one more test.
Sulikate and me (Perilscope) we both have a modified account, right, we both changed emails, right; so now, since I am logged in as a normal user, I will try to change the email once more and see if I will be ousted again.:huh:
If I reply within a few seconds or so, it means I can change email with the normal user account, but if I do not reply immediately:
It means I am stuck again and I will need to create another account if I want to reply, which I will not waste database space just to say it does not work. So from then on, I will check out how things are going from a guests view, and I will login again as Perilscope when this problem is resolved, good luck. \
P.S. If I do not reply, there is really a big problem Neal, until this is fixed, you should post a warning message to not change email until further notice, or they won't be able to login with the normal username until the problem is resolved. |
[PERILSCOPE] |
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ComradeBruno
Joined: 25 Mar 2006 Posts: 9
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Posted: Wed Apr 05, 2006 1:26 pm Post subject: |
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Neal Stevens wrote: | Don't give up, Sulikate! Why don't you e-mail me, with your desired password and e-mail, I will try to re-enter it.
For info on clearing cookies: http://helpdesk.wisc.edu/page.php?id=3235 |
e-mail sent! :know: |
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Sulikate
Joined: 29 May 2004 Posts: 610 Location: Goiania, Brazil
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Posted: Wed Apr 05, 2006 5:01 pm Post subject: |
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This is Neal logged in as Sulikate. Works here, new password as you requested. |
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Neal Stevens
Joined: 25 Jan 1997 Posts: 3517 Location: Houston, Texas
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Posted: Wed Apr 05, 2006 5:02 pm Post subject: |
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ok, back as Neal. Now I will change my account e-mail, and then re-log in. |
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Neal Stevens
Joined: 25 Jan 1997 Posts: 3517 Location: Houston, Texas
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Posted: Wed Apr 05, 2006 5:05 pm Post subject: |
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OK, I changed my e-mail in my Profile, logged out, closed all browsers, then opened IE6 and logged in, and now posting this. |
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Neal Stevens
Joined: 25 Jan 1997 Posts: 3517 Location: Houston, Texas
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Posted: Wed Apr 05, 2006 5:05 pm Post subject: |
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I don't know what the problem is, Perilscope. Could you e-mail me the e-mail and password you want for your Perilscope account, I'll see what I can do.
Neal |
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Neal Stevens
Joined: 25 Jan 1997 Posts: 3517 Location: Houston, Texas
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Posted: Wed Apr 05, 2006 5:08 pm Post subject: |
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ok, my e-mail has been changed back to the original.
Make sure you are not trying to change the password and e-mail at the same time.
When you change your e-mail, you must confirm your current password, enter it in the Current password: * field. |
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Sulikate
Joined: 29 May 2004 Posts: 610 Location: Goiania, Brazil
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Posted: Fri Apr 07, 2006 9:26 am Post subject: |
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I'm back!!! thanks guys :know: |
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Perilscope
Joined: 02 Dec 2005 Posts: 126 Location: Unter dem Boot True Location: Montréal
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Posted: Sun Apr 09, 2006 4:04 pm Post subject: |
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Okay Neal, my problem is fixed.
Obviously, the changes that you just made to the table today fixed this problem as well.
I was waiting for you to realize it on you own before posting. When I saw that you made changes to the forum table today, I tried to click on the reactivation link that I had received when I changed email. Until today it did not work, hmmmm! But today it does.
For you information, that you changed your email does not mean anything, you are an administrator and everything is processed a bit differently, you do not need to reactivate your account by clinking on a link when you change email, guaranteed. Therefore, you cannot test with your own account, never. :huh:
By the way, to explain the problem that we were having, is that when we changed email, our account became inactive until we clicked on a reactivation link inside an email that we receive shortly after doing the email change. This reactivation process is where it messed up Neal, clicking on that link did not update all concerned files or tables in the database, thus we could not login until you manually inputed the data, which by the way was not normal. Like I said, since you fixed some tables today, that reactivation link now works.
Now of course, all my testing above would be irrelevant. However, I want you to know that I had found this specific reactivation problem by doing my own testing; I hope that I could have helped you in any way.
Regards, |
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Neal Stevens
Joined: 25 Jan 1997 Posts: 3517 Location: Houston, Texas
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Posted: Sun Apr 09, 2006 5:26 pm Post subject: |
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Thanks, Peril! |
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Perilscope
Joined: 02 Dec 2005 Posts: 126 Location: Unter dem Boot True Location: Montréal
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Posted: Sun Apr 09, 2006 6:28 pm Post subject: |
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Neal Stevens wrote: | Thanks, Peril! |
Actually, I thank you. You are always concerned and try to solve things when they occur, and that can only be good for your forum security. |
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