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Problems with my account (Sulikate)
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ComradeBruno



Joined: 25 Mar 2006
Posts: 9

PostPosted: Sat Mar 25, 2006 8:51 am    Post subject: Problems with my account (Sulikate) Reply with quote

Hi, I'm here because I'm having problems loggin into my subsim account (Sulikate) since I tried to change my e-mail in my profile, and my account gone invalid. What should I do?

thanks.
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Neal Stevens



Joined: 25 Jan 1997
Posts: 3517
Location: Houston, Texas

PostPosted: Sat Mar 25, 2006 9:43 am    Post subject: Reply with quote

I received your e-mail, I have reset your e-mail and password. Let me know if you need anything else to make it work. Thumbs Up

obrigado,
Neal
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ComradeBruno



Joined: 25 Mar 2006
Posts: 9

PostPosted: Sat Mar 25, 2006 3:05 pm    Post subject: Reply with quote

I just tried to log in, and I didn't work... I receive this message:

"You have specified an incorrect or inactive username, or an invalid password.

Click Here to try again

Click Here to return to the Index"

I wander what is going wrong...

obrigado!
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ComradeBruno



Joined: 25 Mar 2006
Posts: 9

PostPosted: Wed Mar 29, 2006 2:59 pm    Post subject: Reply with quote

Unfornately, I still can't log on using "Sulikate"... What should I do?

thanks
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Sulikate



Joined: 29 May 2004
Posts: 610
Location: Goiania, Brazil

PostPosted: Wed Mar 29, 2006 6:53 pm    Post subject: Reply with quote

Hmmm....you must be doing something wrong, I can log in as you Confused

E-mail me for new password, cheers

Neal
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Perilscope



Joined: 02 Dec 2005
Posts: 126
Location: Unter dem Boot True Location: Montréal

PostPosted: Wed Mar 29, 2006 9:01 pm    Post subject: Reply with quote

@Sulikate AKA ComradeBruno
If you didn't yet, find and delete the Subsim.com cookie, it’s a good and easy place to start when in trouble login in somewhere.
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ComradeBruno



Joined: 25 Mar 2006
Posts: 9

PostPosted: Sun Apr 02, 2006 6:01 pm    Post subject: Reply with quote

PM sent.


@Perilscope: how can I do that?

thanks to both Thumbs Up
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ComradeBruno



Joined: 25 Mar 2006
Posts: 9

PostPosted: Sun Apr 02, 2006 6:03 pm    Post subject: Reply with quote

oh, I get it now :know:
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ComradeBruno



Joined: 25 Mar 2006
Posts: 9

PostPosted: Sun Apr 02, 2006 6:04 pm    Post subject: Reply with quote

oh, I get it now :know: (about the cookies), but I still cannot login.
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Neal Stevens



Joined: 25 Jan 1997
Posts: 3517
Location: Houston, Texas

PostPosted: Sun Apr 02, 2006 11:24 pm    Post subject: Reply with quote

I'm not sure what the problem is.... you deleted your temporary internet files and cookies, reset the history...? And you are using IE6?
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Perilscope



Joined: 02 Dec 2005
Posts: 126
Location: Unter dem Boot True Location: Montréal

PostPosted: Mon Apr 03, 2006 12:56 am    Post subject: Reply with quote

ComradeBruno wrote:
oh, I get it now :know: (about the cookies), but I still cannot login.
Has Neal stated, you are using IE6 right?
You have not mentioned yet, and I forgot to ask, so I would like to know which browser you are using, each browser has its own way of caching files and handling cookies, so you will not find or be able to delete them from the same place.
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ComradeBruno



Joined: 25 Mar 2006
Posts: 9

PostPosted: Tue Apr 04, 2006 11:55 am    Post subject: Reply with quote

Perilscope wrote:
ComradeBruno wrote:
oh, I get it now :know: (about the cookies), but I still cannot login.
Has Neal stated, you are using IE6 right?
You have not mentioned yet, and I forgot to ask, so I would like to know which browser you are using, each browser has its own way of caching files and handling cookies, so you will not find or be able to delete them from the same place.


I use FireFox, but with IE6 it stays the same...

the massage:

You have specified an incorrect or inactive username, or an invalid password. If this continues, try to retrieve your password with the "I forgot my password" link below the login. If that fails to work, try clearing your cookies and temp internet files and be sure to try using Internet Explorer 6.


ps: is my password still the same?

thanks
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TEST_1000



Joined: 04 Apr 2006
Posts: 4

PostPosted: Tue Apr 04, 2006 2:12 pm    Post subject: Reply with quote

Okay Neal, I think there is a problem, as you can see; I am not logged in as Perilscope. I was about to reply to tell you guys that it as nothing to do with the browsers, I did a little test and I am now unable to login, no matter what.

Neal, I am going to do one more test.
Sulikate and me (Perilscope) we both have a modified account, right, we both changed emails, right; so now, since I am logged in as a normal user, I will try to change the email once more and see if I will be ousted again.:huh:

If I reply within a few seconds or so, it means I can change email with the normal user account, but if I do not reply immediately:
It means I am stuck again and I will need to create another account if I want to reply, which I will not waste database space just to say it does not work. So from then on, I will check out how things are going from a guests view, and I will login again as Perilscope when this problem is resolved, good luck. Neutral\

P.S. If I do not reply, there is really a big problem Neal, until this is fixed, you should post a warning message to not change email until further notice, or they won't be able to login with the normal username until the problem is resolved.
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TEST_1000



Joined: 04 Apr 2006
Posts: 4

PostPosted: Tue Apr 04, 2006 2:19 pm    Post subject: Reply with quote

As I suspected,
With a normal user, I can login again, even if I changed email.

That means people with modified accounts will encounter problems if they change email, but normal users can do it as usual and without a problem.

Hmmm! something is not being updated in the process! :hmm:
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*[FOX]* Bort



Joined: 12 Apr 2005
Posts: 430
Location: Chicago

PostPosted: Tue Apr 04, 2006 7:21 pm    Post subject: Reply with quote

What do you mean by: "Modified Account..." I changed my e-mail, let's see, Saturday? And everything works fine for me, no problems. :hmm:
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